
Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Social media ban in the UK
On 15 June 2026, the UK government announced that major social media platforms will be banned from providing accounts to people under the age of 16. The new law is expected to come into force in spring 2027. Following this announcement, we will be updating our online safety advice pages as more detail on the new laws becomes available.
How you can help keep your child safe online
We have online safety tips, advice and activities to help keep your child safe online.
Activities to do with your child
We have worked with Ambitious about Autism and parents and carers who have children with Special Educational Needs or Disabilities (SEND) to create activities to help talk about online safety.
- Sharing personal details
- Friendships online
- One-page profile
- Cyberbullying for children with SEND visual article
- Talking to people online for children with SEND visual article
Information produced in partnership with Ambitious about Autism, with the support of O2 during their online safety partnership with us.



